"Carrier Leisure" (also referred to as 'we' and 'us') means Carrier Leisure UK, Sleetmoor Lane, Swanwick, Alfreton, Derbyshire DE55 1RH.
"Site" means Carrier Leisure online shopping website at carrierleisure.co.uk and carrierleisure.com
"Shop" means Carrier Leisure online shop for online ordering of merchandise located at carrierleisure.co.uk and carrierleisure.com
These are the general terms and conditions of Carrier Leisure governing your use of the Site.
1. What you are allowed to do
1.1 purchase goods from the Shop, provided you accept the Terms of Sale, which will apply to any contract made between you and Carrier Leisure for the purchase and sale of goods from the Shop. These terms are outlined in Section 2 below;
1.2 browse the Shop using a compatible web browser. Permission to browse the Shop includes permission to make transient or cached copies of parts of the Shop to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Shop by you;
1.3 print a copy of any page of the Shop; for your own personal purposes, provided you do not do any of the things set out under "What you are not allowed to do".
2. What you are not allowed to do
2.1 you may not remove or change anything on the Shop;
2.2 you are not allowed to copy or use any material from the Shop for any commercial purpose.
2.3 you are not allowed to remove or change any copyright, trade mark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the Shop.
3. Your personal information
4. Usernames and Passwords
4.1 If you want to purchase something from the Shop, you do not have to register an account with us. If you do wish to register, you may do so. During registration, you will be asked to provide your email address and password;
4.3 In the event of any failure or error in the operation of a password(s), you shall cease using the password(s) and exit the Shop immediately, and notify Carrier Leisure of such failure or error.
5.1 All intellectual property rights in any material (including text, photographs and other images and sound, downloads, software, trade marks and logos) contained in these Site is either owned by Carrier Leisure or has been licensed to Carrier Leisure by the rights owner(s) so that Carrier Leisure can use this material as part of the Shop. These rights are protected by United Kingdom and international copyright and database right laws. You are only allowed to use this Shop and the material they contain as set out in these terms.
6. Third party web sites
6.1 This Shop may also contain links to other third party web sites, which are not under the control of and are not maintained by Carrier Leisure. Any such links do not constitute an endorsement by Carrier Leisure of any products or services available on such sites. Carrier Leisure provides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.
7. Suspension and termination of accounts
7.1 Carrier Leisure may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Shop from time to time. Access to or use of the Shop or pages linked to it will be not necessarily be uninterrupted or error free;
8. Enquiries or complaints
8.1 If you have any enquiries or complaints about the Site then please address them to:
The Website Administrator
Sleetmoor Lane, Swanwick
Alfreton, Derbyshire DE55 1RH
9. General and governing law
9.2 This Agreement constitutes the entire agreement between Carrier Leisure and you and supersedes all prior agreements, representations, statements and understandings between Carrier Leisure and you regarding the use of the Site. You agree that you have not relied upon any representation or statement not recorded in these Conditions in entering into this Agreement.
9.3 The failure of Carrier Leisure to exercise or enforce any right or provision of this Agreement or the delay by Carrier Leisure in so doing shall not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.
9.4 These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts in respect of any dispute arising therefrom.
II. Terms of Sale: Shop
1. The Sales Terms
Should you purchase any goods from the Shop, you will be contracting with Carrier Leisure on the terms outlined below. Please read these terms and conditions carefully.
1.1 These Terms of Sale ("Sales Terms") govern the supply of any goods you order via this Shop. Please read through the Sales Terms carefully. If you do not agree with the Sales Terms, do not order any goods from this Shop. If Carrier Leisure accepts any order for goods from you, then its agreement with you will be made on these Sales Terms.
1.2 Please note that Carrier Leisure reserves the right to amend the Sales Terms from time to time. Carrier Leisure will publish the amended Sales Terms on the Shop and any new versions of the Sales Terms will come into effect as soon as Carrier Leisure publish them on the Shop (with the exception that any orders that Carrier Leisure have already accepted from you prior to any such change will be subject to the Sales Terms in force at that point).
2. Availability of the goods supplied by the Shop
2.1 Carrier Leisure may terminate or suspend the supply of any goods displayed on the Website in the event of out of stocks, for support or maintenance work, in order to update content or for any other reason. We may do this at any time and without notice. Products on the Website are normally available for despatch within 48 hours and for products with slower availability, an estimated shipment preparation time is provided in the associated product listings on the Website.
3. Buying goods from this Shop
3.1 Pricing policy - Carrier Leisure may change the prices of the goods displayed on the Shop at any time. The prices for all the goods available on the Shop are clearly marked in their description. All applicable delivery charges are also displayed on the Shop. All prices are in Pounds Sterling. Carrier Leisure may make available offers and discounts using promotion codes. Only one promotion code is valid per order.
3.2 Conclusion of Contract of Sale -The information relating to Carrier Leisure's goods and relevant prices are displayed on the Shop for your information and to enable you decide whether you would like to make us an offer to purchase any such goods. When you place an order to purchase a product from carrierleisure.co.uk or carrierleisure.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you or that the product has been collected. That acceptance will be complete at the time we send the dispatch confirmation e-mail to you. Any products on the same order which we have not confirmed in a dispatch confirmation e-mail to have been dispatched do not form part of that contract.
3.3 Method of payment - For orders placed via the Shop, Carrier Leisure accepts PayPal, Visa, Visa Electron, Mastercard, Solo and bank Maestro cards. Carrier Leisure does not accept American Express, Diner's Club. When making your payment, it is imperative that you provide the information that Carrier Leisure specify is required, for example, cardholder's name as it is shown on the card and address exactly as it appears on the card statement. Your card will be debited during the transaction by our secure payment partner. Ownership or title to the product shall not pass to you, the buyer, until Carrier Leisure has received payment in full.
3.4 Delivery - Our delivery service is provided to any UK mainland address (excluding highlands, islands, Northern Ireland and offshore territories). Orders are usually responded to within 24 hours, and are normally delivered within 5 working days.
3.5 Out of stocks - If any item you have chosen is unavailable, Carrier Leisure will contact you via phone or your email address and set out the options that are available to you.
3.6 Return of goods policy – We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service, so that we can rectify the situation. We try to ensure that the products are the same as our original samples, although sometimes differences do occur. Items are described and photographed as accurately as possible, but please note that sizes, colours and designs may vary. If you are not completely satisfied with any item you ordered please return it, in the original packaging (with your customer advice note) within 7 days of the date of receipt and we will refund your money or send you a replacement. Please note: we can only accept the return of used items if they are faulty. Your statutory rights are unaffected.
3.7 Cancellation Policy – Please note that you have a legal right to cancel your order within 7 days of the date of receipt of the goods provided the goods are returned to us new and in an unused condition in the original packaging together with a copy of the receipt. By returning, packing securely and enclosing the advice note and sending it back to us, a refund will be provided within 14 days of the date of cancellation or return of goods.
3.8 Legal age – We do not sell products for purchase by children. We offer children’s products for purchase by adults. If you are under 18, you may use our Website only with the involvement of a parent or guardian.
3.9 Special offers – From time to time, special offers may be advertised on the Website. Special offer prices quoted apply only to orders completed online.
3.10 Promotional Codes – From time to time, promotional codes may be issued for free delivery or for discounts on orders or products. You may only use one voucher per order. Some vouchers may only be used once per customer. Please contact us using the contact form here if you have any questions about redeeming a voucher code.
3.11 “These Terms and Conditions and all transactions made under them are governed in all respects by the laws of England, and the Courts of England shall have exclusive jurisdiction for deciding all disputes arising.”